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Dept
DEPARTMENT OF BIOTECHNOLOGY
MINISTRY OF SCIENCE & TECHNOLOGY
GOVERNMENT OF INDIA
Dept. of BMST
Govt. of India
G2Amrit

Technical Assistance and Support

Who do I contact if I need help using an instrument? ▼

Each instrument’s detail page provides contact information for technical personnel or the Nodal Officer who can assist you with your booking or any technical queries.

What should I do if I encounter technical issues with my booking? ▼

If you face any issues, you can reach out to the technical support team listed under the instrument details or use the platform’s contact features for assistance.

How do I get technical support for an instrument I have booked? ▼

Technical personnel information is available on the instrument’s detail page. You can contact them for assistance before or during your booking.

What should I do if the instrument is not functioning properly during my booking? ▼

Report any technical issues immediately to the designated technical personnel or Nodal Officer, who can provide support or reschedule your booking if necessary.

How can I request training for using a specific instrument? ▼

Some instruments may require prior training before use. You can request training by contacting the Nodal Officer or technical personnel responsible for that instrument.

What if I need to upload specific documents for my booking? ▼

If any documents are required for your booking, you will receive a prompt to upload them. You can upload files in PDF or image formats through the booking confirmation page.